Privacy Policy
Effective Date: August 23, 2026
At Surya Nighties, we respect your privacy and are committed to protecting the personal information you provide while using our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you place an order or use our website, we may collect information such as:
We may also collect certain technical information when you use our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use your information to:
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Process and fulfil your orders
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Arrange shipping and delivery
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Provide order tracking information
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Contact you regarding your order
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Handle returns, refunds, and customer support requests
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Improve our website, products, and services
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Prevent fraudulent or unauthorized activities
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Comply with applicable legal and regulatory requirements
3. Shipping & Delivery Partners
To deliver your orders, we may share necessary customer information, such as your name, phone number, and delivery address, with our shipping and logistics partners.
Surya Nighties uses Shiprocket and its associated courier partners for order shipping and delivery.
Only information reasonably required to fulfil and deliver your order will be shared for this purpose.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Surya Nighties does not intend to store complete payment credentials such as your full debit card, credit card, CVV, or banking passwords on our servers.
Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
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Remember your preferences
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Keep items in your shopping cart
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Understand website usage
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Improve website functionality
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Provide a smoother shopping experience
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
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Shipping and courier partners
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Payment service providers
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Website and technology service providers
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Customer support or business service providers
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Government authorities or law-enforcement agencies where legally required
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as order processing, customer support, business records, dispute resolution, fraud prevention, and compliance with applicable legal requirements.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal obligations.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Surya Nighties is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to address the situation.
11. Your Rights
Subject to applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
For privacy-related requests, please contact us using the contact details provided on our website.
12. Changes to This Privacy Policy
Surya Nighties may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.
Any updated Privacy Policy will be published on this page with the revised effective date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Surya Nighties through the contact details provided on our website.
By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.
